The main menu page shown for the application is designed to give an application user an overview off all problem and change records assigned to all of the support and change groups the user belongs to. For example, if a user is a member of two problem groups and three change groups then the user will have two entries displayed in the left table window, and three in the right.
In each of the problem and change lists it is possible to jump to the details of any selected groups open records by clicking on the group name if it is highlighted. Group names will only be highlighted if there are open records for the group.
The problem table display is Group Open [#UnAs] [#Yours] where the 'Group' field is the name of the group the problem is assigned to, the 'Open' is the total number of open problems for the group, [#UnAs] is the number of problem records that have not yet been assigned to a specific support group member and the '[#Yours]' is the number of those open problems that have been assigned to you explicitly.
In the problem table you may have 0 or more entries, depending upon the number of problem support groups you are a member of. You will always see all problem support groups you are a member of in the table even if there are no open problems.
You will never see any groups you are not a member of from this screen.
In the change table you may have 0 or more entries, depending upon the number of change implementation groups you are a member of. You will always see all change implementation groups you are a member of in the table even if there are no open changes.
Additionally if you have created new change records that are still in a draft state, the number of draft changes you own will be displayed in a warning at the top of the changes panel to remind you to complete them and submit them for review.
You will never see any groups you are not a member of from this screen.